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Job Title: French Speaking Field Service Engineer
Location: South Region (Bristol, London, Southampton)
Salary: circa £35k + car
Job Type: Full Time / Permanent
The Role
Du to internal growth my client is looking for a French Speaking Field Service Engineer based in the South to join their team.
Duties and responsibilities:
Installing and commissioning, servicing and repairing CNC plasma, oxyfuel and laser cutting machines and filters
Providing high quality machine training to customers
Rigorous fault finding, using first principles, hereby avoiding repeat visits
You're actively driving knowledge sharing to improve the overall service team
You're responsible for selling spare parts during machine services and you'll need to be able to explain why a certain spare part is needed
Recommending and promoting service contracts; ability to explain to a customer what the benefits are, and communicating back to the office about the outcome of the conversations
Delivering against key support performance metrics such as quality and customer satisfaction
Support the British, Irish and French organisation with installations and breakdowns if required
The Candidate
HND in Electrical, yet also be mechanically proficient
Ability to work from first principles
A passion for delivering first-class customer experience; you go the extra mile to get customers up and running again
A minimum of 3 years of experience in installing and servicing industrial machines
You are electrically/control systems biased (60%) vs mechanical (40%), i.e. ability to read electrical schematics and mechanical drawings
Excellent written and spoken communication skills; PC literate, comfortable working with MS Office suite
Hyper-organized and strong attention to detail
Willingness to travel extensively; mainly all over the South of UK, but also to Republic of Ireland, Scotland, England, France
You've got a growth mentality - eager to learn, ready to throw yourself on new things
Honest and Punctual
Full, Clean Driving Licence